I have not received your video or photos and it has been more than 7 days?

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Our editing team sends all download links after your activity directly from media@outdoor.ch. If you don’t see the email, please check your spam, junk, or promotions folder.

To ensure smooth delivery in the future, add our email address to your contacts. If you still cannot find the email, please contact us at media@outdoor.ch with the date, time, booking number (Basket Number), and the name of the activity.

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