When can I cancel or rebook my booking?

You can cancel or rebook free of charge up to 48 hours before the tour starts. After that, the full amount is charged. Weather-related cancellations are an exception. If we have to cancel the tour due to weather or lack of snow, you get free rebooking or a full refund.

To cancel or rebook, contact us directly by email at info@outdoor.ch or by phone at +41 33 224 07 07.